Published by Prentice-Hall, this best seller is a one-of-a-kind how-to manual that will guide you through the process of uncovering changes before they’ve had their chance to do their worst damage. If you are a contractor, you’ll be shown how to detect, price, negotiate, and win top payment – for all costs. If you are an owner or design professional, you’ll be shown how to keep the lid on unexpected costs and delays.

Loaded with detailed Action Checklists, easy-to-follow Action Steps, Full-Size Forms, and Word-for-Word Letters, you’ll be shown how to:

	Dig into the contract, plans, specs, & site to expose potential changes in time to eliminate or minimize job impact
	Determine, properly value, and support all cost items associated with a change
	Research all sides of the issues and address all project impacts
	Speed up actions and responses of all parties
	Keep it all under control with simple but powerful documentation systems
	Negotiate the most favorable outcomes and settle changes before court or arbitration
	Prepare for and follow through with dispute resolution